From our founding in 1995 our priority has been our obligation to our clients. Our job is to represent our clients in the best way and secure appointments that will help their companies grow. By adhering to the 4 P’s and one very important I, we’ve been able to meet our clients’ expectations and grow in a manner that brings satisfaction and reward to everyone at A Better Call:

Professionalism:

To us professionalism starts with a dedication to our clients and a firm resolve to present them in the best light in the most professional way. Our focus is to keep the client’s needs in the forefront. Our commitment to customer service means that our goal is to give our clients everything they need to be able to go into their appointment and make the sale.

Presentation:

We insure a professional, politely persistent, courteous, effective, executive presence for your new business efforts. We are results-driven and truly feel part of our clients’ success.

Persuasion:

To us persuasion is the ability to acknowledge objection and ask meaningful questions to uncover potential needs.

Example:

Prospect:   We are currently using a firm.

Caller:        I understand. How is that going? If I could, I would like to tell you a little bit about us and how we can help you…

Persistence:

Persistence is key. Effective cold calling requires proactive dialing, getting through gate keepers, hanging up on voice mail, and overcoming objections. We combine this with positive attitudes, iron wills and professional presentations that help our clients reach their goals.

Integrity:

It’s everything.